In the wake of the coronavirus pandemic, so many K-12 students and teachers are approaching online education for the first time. High school students have been especially effected by distractors, a decrease in motivation, and the lack of social interaction. Our team decided to redesign Quizlet, a popular study tool used by many of the high school students we interviewed.
We found in our user interviews that remote learning had caused a disconnect between students, teachers, and their peers. One of our interviewees, Victoria, stated that:
We wanted to find a way for students to find additional resources in accordance with their Zoom curriculum in a resourceful manner that maintained student-to-student interaction.
We chose to redesign Quizlet because we found that
We created a campus community, named “Quizlet Campus” that consisted of a school community page where students can view sets in the classes, chat with classmates, and engage in collaborative discussions with campus and class-level forums. This was going to exist within the current space of Quizlet.
Utilizing their school’s Single Sign On, students can seamlessly find their high school from Quizlet’s campus directory, gaining access to their classmates and class sets.
This is a centralized location for students to find their classes, peers, and forums. Class pages are formatted similarly, consisting of sets and a more detailed directory of classmates and discussion forums.
Students can now ask each other questions and engage in discussions with their peers. They can also upvote each other’s contributions to mark helpful or relatable forums and comments.
With our new revision button, users can suggest a change to each other’s cards. This allows students to keep one another’s knowledge in check and make sure that information is up to date.
To further iterate on our high-fidelity prototypes, we asked 4 high school students to give us feedback, including some screens where we conducted A/B testing. More so than the interviews for our low-fi prototypes, we received a lot of insightful feedback, including some areas of confusion that we had overlooked in our initial designs. We were able to iterate on pain points and find the best features for our A/B screens.
3 out of 4 users mentioned that they were confused by what the profile on the class cards referred to, so we decided to add some additional details to help users identify the cards that they were a part of by teacher, school year, and the person it was last edited by.
For our flashcard screens, 2 out of 4 users found that the distinction between terms and definitions for each card felt limiting for the revision feature. Thus, to also increase information visibility, we decided to make both sides of the card visible on our screen. We found that this also allows students to provide generalized feedback to each card.
With the constant feedback from Winson Dieu and our peers, we created a final product that we believe could be one of the first steps towards transforming the remote learning experience for students on an international scale. Quizlet Campus seeks to change the way that users approach Quizlet--not as a platform to simply house your own cards, but to help your classmates with additional materials. With how the education experience has changed with remote learning, I hope that I can continue to work on projects that can motivate students to engage in their studies collaboratively.
Working with Staci Lin and Adam Syed was a pure delight--I had so much fun designing with them every week. They are such talented designers--check them out when you have the time!